Sales & Relationship Manager (Female) at GV Alliance Partners Limited
Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities. Deadline: 4th November, 2020.
1. Job Title: Sales & Relationship
Manager (Female)
Job Type: Full
Time
Qualification: BA/BSc/HND, MBA/MSc/MA
Experience: 3
years
Location: Lagos
Job Field: Sales
/ Marketing / Retail / Business Development
Job
Brief
o The Sales and Relationship Manager will be responsible for
maintaining and deepening existing business relationships. As an everyday
field-based employee, he/she is equally expected to perform a daily field
function known and referred to as prospecting, whereby he/she speaks to a
specified minimum number of people (in the course of the daily duty of visiting
customers) and obtain the names and contact details of those interested in our
products for a further follow up by the Marketing Group. Many times, the
interest in our other products may come from existing customers under our
management. It is equally possible that existing customers may want more volume
of what they already have with us. The sales and relationship manager shall
engage in new business acquisition and closing sales.
o This individual is equally expected to manage all field
related after-sales process life cycles through design, implementation,
optimization, redesign and renewal to ensure high quality and accuracy of work
and the promotion of a total stakeholder quality approach to work.
o Additionally, he/she will be responsible for the
coordination, reports and organization of Marketing meetings including taking
all minutes of discussion and ensuring implementation of all resolutions at the
Marketing meetings.
o Lastly, the Sales and Relationship Manager shall be
responsible for writing of all proposals and shall keep records and tracks of
every proposal including regular contacts with the prospects until prospect
becomes a client.
Duties
and Responsibilities
o Plan and execute detailed field program
o Ensure every client is contacted at least once a month via
phone, visit, email etc.
o Ensure every client is visited and seen at least once every
quarter
o Ensure renewal notices are sent to clients in a timely
manner
o Facilitate timely, consistent and proactive support for the
provision and prompt delivery of policy documents, receipts and other
customer-related documents.
o Maintenance of good relationships with clients.
Qualifications
Education:
o First Degree (Minimum 2:2)
o Masters (an advantage)
Experience:
o 3 years of relevant after Sales and support service
experience in:
§ Professional Services Sales and Marketing
§ Customer Service and Relationship Management
§ Must be a female
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Functional
Competencies:
Ability to:
o Build and maintain strategic partnerships
o Organize and prioritize field work schedules to meet
different needs and deadlines
o Coordinate cross-functional efforts thereby focusing on core
process performance, strategic objectives and customer satisfaction
o Measure the cross-functional efforts
o Recognize opportunities for process innovation by
researching best practices and promoting better and more effective ways of
doing things
o Demonstrate good knowledge of Information Technology and
apply such to daily work / Maintain information and databases
o Prepare timely inputs and reports
o Must possess analytical and logical thinking processes with
the ability to apply pragmatic solutions within regulatory / organization laid
down boundaries
o Must within a short period of time demonstrate full
understanding:
§ Of the main processes and methods of work regarding the
position
§ Of the organizational policies and procedures relating to
the position and apply them consistently in work tasks
§ Constantly strive to keep job knowledge up to date through
self directed study and other means of learning.
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Core
Competencies & Skills
Must demonstrate:
o Proper ethics and integrity
o Excellent Dress Sense
o Excellent human relations.
o Corporate behavior, knowledge and sound judgment
o Initiative
o Desire for self-development
o Qualities of a team leader and promote / facilitate team
work
o Ability to create synergies and sense of ownership at work
o Must Possess:
§ Conflict management skills
§ Informed and transparent decision-making skills
§ Experience in the usage of computers and office software
packages (MS Word, Excel etc.)
§ Fluency in English (Igbo language will be an advantage)
o Promote learning and knowledge management Share knowledge
Method of Application
Interested
and qualified candidates should send their CV, current and expected salary
to: contact@gvapartners.com , umoe@gvapartners.com and idriso@gvapartners.com ugou@gvapartners.com using the job title as the subject of the
mail.
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