Job Vacancies at Rigo Microfinance Bank

 

Organisation: Rigo Microfinance Bank

Location: Lagos

Job Type: Full Time

Qualification: NCE/OND/HND/BA/BSC

Rigo Microfinance Bank – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

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The following Job vacancies are available at Rigo Microfinance Bank:

1. Job Title : Sales Officer

Job Type: Full Time

Required Qualifications: NCE/OND/BA/BSC/HND 

Location: Lagos

Job Description:

Note: Applicant must reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Detail-oriented. We are looking for a motivated and results-driven Sales Officer to join our growing team. The individual in this role would be responsible for calling prospective customers, explaining our product, and guiding them through their purchase process. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.

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Responsibilities of a Sales Officer:

• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
• Source and work customer referrals
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
• Promote specific products as directed by upper management
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback

Sales Officer Requirements and Qualifications:

• Impeccable customer service skills
• Excellent interpersonal communication skills, both verbal and written
• Motivated, driven attitude
• Sales-driven, results-driven, and target-driven attitude
• Aptitude for persuasion and negotiation
• Expert in time management
• Organized work ethic
• Proven track record in sales environment
• Ability to meet and/or exceed monthly and quarterly sales quotas
• Ability to create and deliver client presentations, especially power points and/or white papers

Method of Application:

Interested and qualified candidate should forward their CV to: career@rigomfb.com using the position as subject of email.

2. Job Title: Compliance Officer

Job Type: Full Time

Required Qualifications: BA/BSC/HND

Location: Lagos

Job Description:

Note: Applicant must reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

Job Description:

You will be responsible for ensuring our business operations and procedures comply with regulations (industry, legal or legislatives, social-cultural or communal, global best practice or engage in any activity that may advent event that threatens the going concern of the Bank) and internal policies. In this position, you will perform a range of duties including evaluating all current and new compliance regulations, reviewing company processes, and leading training sessions. You are expected to be an excellent communicator, with in-depth knowledge of the latest industry procedures and regulations.

Responsibilities of a Compliance Officer:

• Develop and implement company policies and regulations.
• Oversee all business operations relating to compliance including policies, investments, and procedures.
• Design and monitor control systems to deal with violations of legal rules and internal policies.
• Regularly assess the efficiency of control systems and recommend effective improvements.
• Review and evaluate company procedures and reports to identify hidden risks or common issues.
• Coordinate with different department managers to review all departmental compliance policies.
• Perform periodic audits on company procedures and processes.
• Lead employee training sessions on legal and compliance issues.
• Evaluate the efficiency of controls and improve them continuously
• Draft, modify and implement company policies.
• Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations
• Assess the business’s future ventures to identify possible compliance risks
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Prepare reports for Board of Directors, senior management and external regulatory bodies as appropriate.
• Monitor this industry for new regulations, notify and train this bank on such.
• Design and develop compliance policy manual, annual plans and reports.
• When compliance problems arise, conducts investigations to discover the roots of the issue.
• Consults with company secretaries, legal advisors and other professionals on compliance matters.
• Reviewing and assessing potential fraud activity and developing fraud detection tools.
• Filing regulatory reports and other documentation.

Method of Application:

Interested and qualified candidate should forward their CV to: career@rigomfb.com using the position as subject of email.

Deadline: Not Specified